If there is one thing that, Google Inc. is really good at is, to provide its millions of users with surprises and services that are not only extremely interesting, but are also aimed at bringing all communication venues in one place. Two days ago, when Google integrated the Google Voice service into its e-mail service, Gmail, users across the U.S became extremely excited, so much so that in a matter of 24 hours, Google has recorded an astounding more than one million calls via Gmail.
One of the major reasons for the incredible success of this new service is that, Google has combined all forms of Internet communication, mainly e-mail, chatting, video calling and now even Google Voice services into one service, where in the users can access all these features without having to logging on to different websites and by using their singular Google Account. The Gmail calling service allows the users to place calls throughout the U.S and Canada absolutely free of cost and provides extremely inexpensive international calls. This has rung alarms among the major wireless carriers in the United States such as Verizon and AT&T, that provide the users with unlimited voice calling plans for $69.99 a month.
Another factor that might unsettle wireless carriers when compared to the Google services is number of users that both these verticals have. For example, Verizon, the biggest wireless carrier in the U.S has 92 million customers as against the 200 million users enjoyed by Google. This could in turn create quite a competitive atmosphere for Verizon, which would then have to put in everything its got to ensure that, its users do not switch over to Google.
0 comments:
Post a Comment